NHTSA Complaint #11693319 — 2024 JEEP WRANGLER

Saturday morning, approx 10:00 am vehicle screen showed it was updated U-Conn (not sure exactly) when update finished vehicle lost power while driving (*Note 4xe Hybrid electric Jeep in hybrid mode). Every light on instrument cluster lit up. I was able to coast to the side of the road and park. The display said to place vehicle in park and hit start. I was able to restart the vehicle. The vehicle would drive for 3-5 minutes and then completely lose electrical power again. This is VERY SCARY to happen while driving, losing power steering, power brakes and being a sitting duck in traffic! When we looked on line, it appears this is an issue with 4xe electric jeeps and many, many people have had the same issue. We were very lucky to have not had a major collision. Jeep needs to be accountable for this safety issue, how many people were not as lucky to avoid a collision. Completely unacceptable.