NHTSA Complaint #11693031 — 2019 TOYOTA HIGHLANDER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11693031
Vehicle	2019 TOYOTA HIGHLANDER
Component	AIR BAGS
Date of Incident	August 1, 2025
Date Filed	October 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Clog of evaporator box caused water intrusion into vehicle. Water leaked onto Airbag ECU causing malfunction and requiring replacement of Airbag ECU.

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