NHTSA Complaint #11692747 — 2024 JEEP WRANGLER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11692747 |
| Vehicle | 2024 JEEP WRANGLER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The latest Uconnect 5 update was performed by the Jeep dealership on my 2024 Wrangler 4xe on October 11th, 2024. After leaving the dealership, the vehicle shut off while driving and displayed a message instructing me to “shift to Park.” I lost propulsion and power steering, creating an immediate safety hazard. The dealership had just completed the update and told me it was safe to drive. Based on reports circulating among other 2024 Wrangler 4xe owners, this appears to be a widespread issue linked to the most recent Uconnect 5 update (released around October 10, 2025). Please investigate this issue as a potential safety defect related to the software update.
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