NHTSA Complaint #11692635 — 2024 JEEP WRANGLER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11692635 |
| Vehicle | 2024 JEEP WRANGLER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
A software update for the Uconnext system was pushed to the vehicle and accepted. Immediately after the car said the system was updated, the vehicle engine stopped completely, and the whole dashboard shut down. Restarted the car, but this repeated several times in a very short distance. The “D” was blinking in the transmission. It was barely possible to pull the vehicle over, as all power was lost. After some time stopped and waiting for a tow truck, driver pushed the factory reset button to reset the system. After factory reset, the car operated normally.
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