NHTSA Complaint #11692555 — 2016 HYUNDAI SONATA

The problem with my vehicle is a failure of internal engine components, specifically a known defect in the piston rings of the Hyundai Theta II engine. This failure causes excessive oil consumption, which is burned internally. The internal engine components have failed, leading to a widely documented defect in the Hyundai Theta II engine. The primary symptom, which began to get serious around 80,000 miles, is the constant need to add oil to the engine every two weeks. If I do not do this, the low oil warning light illuminates on the dashboard, serving as a continuous alert of the problem. This failure was officially confirmed by an authorized Hyundai dealership. About two weeks ago, they first documented that there were no external leaks on the vehicle. When I returned because the oil had been consumed again, they performed a new diagnostic, for which I paid over $300, that confirmed the engine is burning oil internally. The dealership, acting as the manufacturer's representative, is the only entity that has formally inspected the vehicle. The situation places my safety and the safety of others at serious risk. First, the oil consumption can lead to a sudden and catastrophic engine failure, resulting in a loss of power and control of the vehicle while in transit. More alarmingly, the guidance I received from Hyundai staff was to simply "wait for the engine to stop working or start making a lot of noise." As someone who depends on the car for a daily commute, following this dangerous recommendation is an unacceptable risk.