NHTSA Complaint #11691938 — 2021 TESLA MODEL Y LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	11691938
Vehicle	2021 TESLA MODEL Y
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	October 3, 2022
Date Filed	October 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The rear passenger door was stuck in the closed position and would not open. We brought this to Tesla to fix 5 separate times. My kids sit in the back seat and were not able to get out of the car. We were very worried about their safety because if there was an accident or emergency and they had to get out, they would be stuck inside the car. Each time we brought it to Tesla for repair they "fixed it," only to have the problem occur again weeks to months later. This is a HUGE safety issue. We will attach invoices to this but the dates this occured were 10.3.22, 5.2.23, 6.5.23, 6.21.23, and 4.25.25,

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