NHTSA Complaint #11691923 — 2022 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11691923
Vehicle	2022 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	September 29, 2025
Date Filed	October 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I had the power steering or from their repair journal (68525334-AB GEAR RACK 19075120) replaced at 7062 miles from new as it was making knocking noise from the front of the driver-side. now at 29,650 miles the exact same noise and sound is coming from the same side. Unfortunately for me it just got out of basic warranty now in May. from their journal at: CUSTOMER STATES THERE IS A CLICKING NOISE COMING FROM THE FR ONT DRIVER SIDE WHEEL WHENEVER HE MAKES A TURN OR TURNS THE WHEEL BACK AND FORTH WHEN SITTING STILL (TireWheels Concern) steering rack has a internal popping noise when turning wheel. steering rack is making a internal pop noise then turning wheel back and forth. replace steering rack and set toe.

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