NHTSA Complaint #11691425 — 2019 KIA FORTE

My daughter was driving on the highway. She was driving at 65 mph and then the car started to jolt a couple of times. She kept driving and then it started to feel sluggish and lost some power. Would not accelerate over 45 mph. She was almost rear ended several times and people continually swerving in and out around her as she couldn’t maintain the car at a normal pace. It eventually wouldn’t go over 35 mph. Extremely DANGEROUS speed on a highway commute. She was able to finally get off highway. The car stalled. No warning lights ever lit. She was close to home at this point. Drove it home with barely any power. Got it towed to the dealer and transmission was blown and they will not cover it because it’s past warranty of 5 yrs (2nd owner). The car is a 2019 with 53k miles. It should not need a new transmission. Apparently this car is now having many transmission issues. There was a service campaign issued by Kia back in 2018, 2020, and 2022 for this exact problem. Clearly there is an ongoing issue with their transmission. But since it is not a recall, the consumer has no way of know this until after it’s too late. When a transmission just shuts down without any warning, this is a MAJOR safety issue as you no longer are able to properly drive the vehicle. This should be a RECALL. Not an in-house technical bulletin announcement. There’s an abundance of safety concerns associated with this. Let’s not wait for somone to get killed in a car crash because it’s not being corrected by doing a recall on these transmissions that is a continual ongoing issue.