NHTSA Complaint #11525664 — 2019 KIA FORTE

I have always gotten my oil changed on time and even had it changed a few days before my engine failed. I was driving down the road going home from work when my car started making a ticking sound that soon turned into a hard knocking sound coming from the engine. My car then shut off in the middle of traffic while at a red light. I tried to start it back up but nothing was happening. My check engine light never came on to give me any type of warning that the engine was in bad shape. Took it to the Kia dealership where it took over a month and a half to get someone to look at my car and give me an answer as to what was wrong with it. Kia knows that the engines in these cars are not built to last and that they could have failed before reaching 100,000 miles. I was also hung up on by someone from the Kia consumer hotline. I feel Kia should be responsive and held accountable as far as paying for the repairs and me not coming out of pocket. I will not be dealing with Kia ever again.