NHTSA Complaint #11691349 — 2025 HYUNDAI TUCSON HYBRID
VEHICLE SPEED CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11691349 |
| Vehicle | 2025 HYUNDAI TUCSON HYBRID |
| Component | VEHICLE SPEED CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
The Forward Attention Monitor (or Driver Attention Monitor/Warning...or something similarly named) that monitors the driver's eyes to insure he/she is looking forward at all times) is overly sensitive and shuts off the adaptive cruise control and lane keeping systems. While it does this, there is a beeping, and a text display on the dash that requires reading, it is probably a sentence long, further distracting the driver from looking at the road....This potentially would cause a following vehicle, or a vehicle in an adjacent lane to make a defensive maneuver, or to have to brake abruptly, as one example...basically NOT SAFE) Adjusting the steering column to a safe driving position for me (the eye sensor is located on top of the steering column) also caused this system to turn off the cruise control and lane keeping systems constantly, causing me to have to raise it to an uncomfortable driving position. Also, related to this, the HVAC controls have very dim indicator lights to let the the driver know the fan speed or status of the A/C, making it very hard for the driver to see it and make quick changes before the STUPID eye sensor (Forward Attention Monitor or Driver Attention Monitor) cuts off the other safety features. I wear NON polarized sunglasses to be able drive safely in the very bright Arizona sun, and to see the HUD which is impossible to read if wearing polarized sunglasses. I have worn sunglasses while driving for over 50 years. This 2025 Hyundai Tucson Limited Hybrid is the first car that has this very overly sensitive driver attention warning system and IF it is not adjusted quickly will cause me to sell this otherwise excellent vehicle at a great financial loss. My hope is that it can be adjusted with a software update or physical parts update, before this causes an very unfortunate vehicle accident. It makes driving this vehicle extremely unsafe. I have asked the dealer more than once about this and they say there is no current fix. thank yo
Related Complaints for the 2025 HYUNDAI TUCSON HYBRID
Other VEHICLE SPEED CONTROL Complaints
#11711220
On [XXX], my 2025 Hyundai Tucson Hybrid displayed a red dashboard alert instructing me to “stop vehicle and check bra...
#11691370
Cannot use any driver assistance features while wearing sunglasses (even the lightest lens). I have macular degenatio...
#11690729
My vehicle was purchased new and has less than 5100 miles on it. The screen and heads-up display randomly begin to g...
#11688857
The foward attention warning feature needs to be updated to allow owners to shut off the system. When traveling at hi...
#11684279
I purchased a brand-new Hyundai vehicle on [XXX] from Dublin Hyundai. Since purchase, the vehicle has exhibited repea...
Recent Complaints for the 2025 HYUNDAI TUCSON HYBRID
#11711220
ENGINE
On [XXX], my 2025 Hyundai Tucson Hybrid displayed a red dashboard alert instructing me to “stop vehicle and check bra...
#11711220
FUEL/PROPULSION SYSTEM
On [XXX], my 2025 Hyundai Tucson Hybrid displayed a red dashboard alert instructing me to “stop vehicle and check bra...
#11706476
SERVICE BRAKES
The contact owns a 2025 Hyundai Tucson Hybrid. The contact stated that while attempting to make a left turn in a line...
#11695669
ELECTRICAL SYSTEM
Intermittent flickering of the infotainment + backup camera screen. The screen displays glitching bands of static, lo...
#11692522
ELECTRICAL SYSTEM
Vehicle propulsion system failed, as a result vehicle rolled down an inclined driveway in to the street and was stuck...