NHTSA Complaint #11691280 — 2018 FORD ESCAPE

We were at a stop on a over crossing, and all of a sudden, the car engine started racing loudly and , even with foot on the brake, hard, it surged forward twice and hit the vehicle in front of us and caused that vehicle to hit the vehicle in front of him.My husband tried to shift gear to park or neutral, but shift was stuck. My husband then turned off the car. The hits damaged our radiator and other components. It is now at the body shop and since, our insurance company deemed, we were at fault, we will be paying a deductible and insurance is taking care of driver #2 who sustained soft flesh injury. We are very uneasy about driving this car again after what happen. So far the body shop has not identified the problem. After looking this issue online, I found, that some 2018 ford escapes have problems with the ETB. I just want to bring this to your attention.