NHTSA Complaint #11691265 — 2017 CHEVROLET EQUINOX

The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at 50 MPH, there was an abnormal sound and odor coming from the engine. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that pistons needed to be replaced and that the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 113,000.