NHTSA Complaint #11691117 — 2017 CHEVROLET VOLT
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11691117 |
| Vehicle | 2017 CHEVROLET VOLT |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
While driving my Chevy Volt lost power as it disconnected from a full charged battery to gas as the check engine light lit on. The car would then hesitate after stopping at a light/stop sign, losing and regaining power as it gained momentum (which was very dangerous), and would no longer charge. The issue was confirmed by Sun Devil auto repair (diagnosis attached) that this was a known issue with Chevy Volts 2016-2018 and would be covered. I was advised that my VIN was not covered and paid Freeway Chevrolet $2,301.62 (invoice attached with BECM replacement) and would like to be reimbursed. The Chevy Volt's Battery Energy Control Module (BECM) warranty was extended by GM to 15 years or 150,000 miles, from its original 8-year/100,000-mile Volt Component coverage, for 2016-2018 models. This Special Coverage N232432680 addresses potential BECM malfunctions causing reduced power, no start, or no charge conditions. Details of the Extension •Coverage: 15 years or 150,000 miles (whichever comes first) from the vehicle's original in-service date. •Affected Models: Chevrolet Volt models from the 2016, 2017, and 2018 model years. •Purpose: To cover issues with the Battery Energy Control Module (BECM) that can lead to reduced power, no-start, or no-charge conditions. I contacted Chevy and they recommended I file a complaint since they could not help me or explain why my make/model/year fits the criteria of a known issue and would not be covered.
Related Complaints for the 2017 CHEVROLET VOLT
Other POWER TRAIN Complaints
#11718741
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attemp...
#11714931
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 35 - 40 MPH, the message...
#11711096
My car started having issues with the hybrid system, with fault alerts related to the drive motor control module, hyb...
#11707875
On 10/14, I was driving the car to my job, when the car suddenly switched from its electric battery power to its inte...
#11706596
My 2017 Chevy Volt is having Battery Energy Control Module (BECM) issues. I receive the occasional error message of "...
Recent Complaints for the 2017 CHEVROLET VOLT
#11718741
ELECTRICAL SYSTEM
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attemp...
#11718741
ENGINE
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attemp...
#11717254
ENGINE
Several years ago, when I was driving the vehicle, I got a sudden "reduced propulsion alert" and the onboard coolant ...
#11717254
FUEL/PROPULSION SYSTEM
Several years ago, when I was driving the vehicle, I got a sudden "reduced propulsion alert" and the onboard coolant ...
#11714931
HYBRID PROPULSION SYSTEM
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 35 - 40 MPH, the message...