NHTSA Complaint #11690932 — 2020 HYUNDAI SANTA FE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11690932 |
| Vehicle | 2020 HYUNDAI SANTA FE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
2020 Hyundai Santa Fe Limited AWD, VIN [XXX] , 30,000 miles. Air conditioning fails to blow cold air; climate control displays -10°F, indicating a defective evaporator temperature sensor per Hyundai TSB 21-HV-002H (2021). Dealer diagnosed evaporator/thermostat failure, quoted $2,500, despite TSB specifying a $30–$50 sensor replacement. Vehicle is 9 months past 5-year warranty but under 60,000 miles. This known defect causes driver discomfort and potential visibility issues (fogging in humid conditions). I have dash photos and dealer quote. Request NHTSA investigate for recall due to widespread HVAC issues in Hyundai models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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