NHTSA Complaint #11697132 — 2020 HYUNDAI SANTA FE UNKNOWN OR OTHER

Complaint Details

ODI Number	11697132
Vehicle	2020 HYUNDAI SANTA FE
Component	UNKNOWN OR OTHER
Date of Incident	October 25, 2025
Date Filed	November 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

2020 Sante fe with 59000 miles on it. Air stops blowing cold, I look it up and there is a TSB for the Evaporator Temperature Sensor from May of 2021. This is a safety issue because if you run the air conditioning or defroster if the sensor is bad it clicks off the compressor which can affect the fan and overheat the car. I watched it happen on my car when they ran the diagnostic trying to fix it. It came up as a bad sensor, and it clicked off the compressor. The fact that a 6 year old car with 59000 miles needs work on an air conditioner is ridiculous and in this case not safe.

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