NHTSA Complaint #11690920 — 2018 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11690920 |
| Vehicle | 2018 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
Earlier this year the check engine light came on in my Escape. My mechanic informed me that a sensor detected a coolant leak in a cylinder head. They replaced the sensor and addressed other issues with the specific cylinder. Three months later, the check engine light came on for the same issue. This time my mechanic replaced the cylinder gasket head. Ten days later, the light came on again. Now my mechanic is replacing my engine. Although I have a 2 liter engine, Ford had a campaign to replace the engines on the 1.5 liter engine [XXX] ) and have a service bulletin (22-2229) for multiple vehicles with the same issue. I know I'm past the end date of my warranty but ultimately paying out $9k to replace an engine on a decently maintained vehicle at 37k miles seems in appropriate. This issue ultimately causes engine failure. I'm one of many that tried to address the issue immediately, but how many people cannot or do not take their vehicle in on time and experience an engine failure while driving? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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