NHTSA Complaint #11690502 — 2016 FORD ESCAPE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11690502
Vehicle	2016 FORD ESCAPE
Component	UNKNOWN OR OTHER
Date of Incident	February 1, 2025
Date Filed	September 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

This is not a report of an incident but is a report of an ongoing failure of the rear back up camera system. Recently there has been recalls (two that I’m aware of) of specific Ford vehicles for this specific problem, however, my vehicle has not been included as of yet. I have checked on your website for my vin number but it only says no recalls due. I have had a failure of this nature for at least 6 months with the camera saying it is not available, within seconds showing upside down flashing images, etc. it is unusable as a reliable guide. It has been inspected with an advisory to take it to Ford dealership which I am not able to afford at this point.

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