NHTSA Complaint #11690365 — 2018 HYUNDAI TUCSON

Van Hyundai Dealership in Carrollton, TX has confirmed excessive oil consumption causing catalytic converter failure that results in the engine stalling and unable to accelerate. We’ve already replaced the catalytic converter once in 2024 because it was full of oil and causing engine failure. Less than a year later (less than 10,500 miles) the same problem was reproduced. The dealership refuses to replace our engine due to the engine defect. This problem directly impacts the engines ability to perform, unable to accelerate on the interstate, and engine stalling which directly impacts our safety and puts our family into a life threatening situation when the engine fails on the highway. The engine has a defect that Hyundai refuses to address. There are no warnings or engine lights that appear beforehand which is extremely concerning and a liability. Hyundai motor company is corrupt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)