NHTSA Complaint #11689906 — 2014 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11689906
Vehicle 2014 DODGE DURANGO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 126,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the transmission was slipping while shifting to second gear, and the vehicle lost motive power and failed to respond with the RPM elevated. The message to “Shift to Park and Restart” was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 126,000.

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