NHTSA Complaint #11689743 — 2019 VOLKSWAGEN TIGUAN

The contact owns a 2019 Volkswagen Tiguan. The contact stated that after a heavy rainstorm, approximately 4-inches of water was discovered in the rear driver’s side floor and on the rear driver’s side seat. Upon inspection, the contact discovered mold inside the vehicle due to the rainwater entering the vehicle. The contact stated that the failure was due to a faulty drainage from the sunroof. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 69,000.