NHTSA Complaint #11683151 — 2019 VOLKSWAGEN TIGUAN

VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA

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Complaint Details

ODI Number 11683151
Vehicle 2019 VOLKSWAGEN TIGUAN
Component VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident
Date Filed
Mileage 44,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The contact owns a 2019 Volkswagen Tiguan. The contact stated that while driving approximately 68 MPH, there was a booming sound coming from the vehicle. The contact stopped to inspect the vehicle and discovered that the rear glass sunroof panel had shattered from the inside and shards of glass were ejected from the sunroof panel. The contact wrapped the roof with plastic to secure the damaged sections of the sunroof, to ensure no other glass shards fell from the vehicle while driving. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 44,000.

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