NHTSA Complaint #11689667 — 2018 TOYOTA C-HR POWER TRAIN

Complaint Details

ODI Number	11689667
Vehicle	2018 TOYOTA C-HR
Component	POWER TRAIN
Date of Incident	September 24, 2025
Date Filed	September 25, 2025
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2018 Toyota C-HR. The contact stated that while driving at 30 MPH, there was an abnormal grinding sound coming from the transmission. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and denied a claim from the owner. The approximate failure mileage was 75,000.

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