NHTSA Complaint #11689504 — 2015 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11689504
Vehicle	2015 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	August 21, 2025
Date Filed	September 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Driver side headrest deployed while driving almost causing an accident. Passenger headrest deployed 3-weeks later while parked with engine off. Both incidents left a metal pin behind.

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#11719719 — February 22, 2026 — The drivers headrest randomly “popped” from the fixture smacking me in the back of the head hard enough to almost cau...

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