NHTSA Complaint #11689366 — 2013 FORD EXPLORER
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11689366 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side exterior A-pillar trim detached and flew off the vehicle. The vehicle was taken to the dealer; however, parts were not yet available to repair the vehicle. The contact stated that the vehicle was taken to the dealer several times. The contact was advised to order the parts from Amazon. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown.
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