NHTSA Complaint #11689251 — 2022 JEEP WRANGLER

The component that failed was the steering damper. This results in the vehicle violently shaking at freeway speeds after hitting a bump. This has resulted in me having to pull over to get the issue to stop on multiple occasions. In addition, it can be difficult to keep control of the vehicle when this is happening and there is no set way to make it stop once it has begun. It is unpredictable, as it happens sometimes and does not others. One big danger is that it occurs most often when traveling at higher speeds. The vehicle is currently at the dealership getting fixed for the same issue. This is the 5th time that it has been taken in for the same issue. The component has failed 4 times since I got the car 3 years ago. I have taken the car to the dealership 5 times for the same issue. The first time I brought the car in for the issue, they replaced several parts, but not the steering damper. Within a month I brought the car back in for the same issue. Each time since then, they have replaced the steering damper along with other parts (Invoices will be attached to this report with part names and numbers). Each time the vehicle was taken in to the dealership, the mechanics were able to reproduce the issue. This is documented on each invoice I received. No warning lamps, messages, or any other warning signs were present prior to the issue occurring. The issue first occurred in February of 2023 (10 months after purchasing the car new). It was taken to the dealership for the first time on February 10, 2023. It was brought in for the repeated issue on March 9, 2023, March 18, 2024, March 14, 2025, and most recently on September 23, 2025.