NHTSA Complaint #11689181 — 2017 KIA SORENTO

The contact owns a 2017 Kia Sorento. The contact stated that three days after purchasing the vehicle, the contact checked the oil level and noticed that the oil level was two quarts low. The contact checked the oil constantly after one thousand miles and noticed that the oil level was low. The vehicle was consuming an excessive amount of engine oil. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Most recently, while the contact was driving at slow speeds, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was attempting to overtake a US Postal Service truck when the vehicle failed to accelerate and stalled. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with knock sensor failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.