NHTSA Complaint #11680737 — 2017 KIA SORENTO

The contact owns a 2017 Kia Sorento. The contact stated that on several occasions, while checking the engine oil level, after driving 600 miles, the dipstick indicated that the engine oil level was extremely low. The vehicle was taken to a dealer, and the contact was informed to monitor the oil level to determine if the engine was consuming an excessive amount of engine oil. The contact stated that the engine was flushed twice. The contact stated that the symptoms of oil consumption were mild, but the failure persisted. The vehicle was taken back to the same dealer where it was diagnosed, and determined that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 60,000.