NHTSA Complaint #11689131 — 2021 FORD BRONCO SPORT

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at 30 MPH, the vehicle lost automotive power, with several unknown warning lights were illuminated. The contact pulled over and restarted the vehicle, and the vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that a software update was required; however, soon after the software update, the vehicle stalled while leaving the dealer. The contact was informed that the failure was attributed to the software update. The contact stated that 48 hours after the software update was performed, while driving 70 MPH, the vehicle lost automotive power. There was no warning light illuminated. The contact pulled over, and the vehicle restarted after several attempts, with several unknown warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed; however, the contact was advised that further diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.