NHTSA Complaint #11688619 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11688619
Vehicle 2016 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I BOUGHT THIS VEHICLE ON [XXX],I DIDNT RECIEVE ANY INFORMATION ABOUT RECALLS,I WAS DRIVING ON [XXX] AT 60 MPH AND NOTICED THE DASH LIGHTS CAME ON, SOMEHOW I WAS ABLE TO COAST FAR ENOUGH AND MERGE 2 LANES AND WAS SITTING BETWEEN THE OFFRAMP AND THE FREEWAY ,THE SEEMED LIKE A DEAD BATTERY OR WOULDNT TURN OVER, SOON A CALIFORNIA STATE TOW TRUCK PULLED UP HE TRIED TO JUMP IT ,NOTHING, HE TOWED ME TO A SAFE PLACE, THEN I CALLED TRIPLE A SAME THING, I WAS TOWED HOME AFTER I ASSUMR THE CRANKSHAFT COOLED IT STARTED WITH A KNOCK, THERE WAS NO KNOCK WHEN IT SIEZED, I GOT HOME AND SEEN THEY GAVE ME GWC WARRANTY, IM PAYING FOR THEY DIDNT EVEN MENTION THAT WHEN I BOUGHT IT, ,THE STORY IS WORSE THIS WAS THE SECOND CAR FROM THIS DEALER,THE FIRST ONE I HAD 1 DAY AND HEARD RODS KNOCKING ON COLD STARTS I TOOK IT RIGHT BACK, THATS HOW THEY GOT ME IN THIS I WAS KINDA CORNERED, I CALLED GWC THEY SAID SEND IT TO A DEALER SO I SENT IT TO HYUNDAI ,AT FIRST THEY TOLD ME THE ENGINE SIEZED AND SAID ITS COVERED BY HYUNDAI, THEN SAID THE NEXT DAY THEY DENIED IT BECOUSE THE KNOCK SENSOR UPDATE WAS NEVER COMPLETED FROM 2020,I ONLY HAD THE CAR 1 MONTH IT SIEZED ON [XXX],SO NOW THERE TRYING MY GWC COVERAGE WHO TELLS HYUNDAI THEY WILL COVER A USED ENGINE,I SAID OK, I HAVE BEEN COMMUNICATING WITH THE HYUNDAI SERVICE MANAGER, HE DID TELL ME OVER THE PHONE HE DOESNT BELIEVE IT WAS EVEN LEGAL FOR THEM TO SELL ME THAT CAR,ALSO YES THE BLINKERS DID CONSTANTLY GO THE WRONG WAY,I DIDNT KNOW ABOUT THAT RECALL EITHER I KNOW IT WAS UPSETTING ME,EVERY TIME I LOOK MY BLINKER WAS GOING THE OTHER WAY,,I SEE LOTS OF RECALLS AND PROBLEMS WITH THE HYUNDAI ENGINES,HOW DO I REALY KNOW IF THAT WAS OR WASNT TAKEN CARE OF FOR THIS CAR OR WAS THERE A KNOCK SENSOR RECALL IN 2020, THE CAR HAS 144,000 MILES I BOUGHT IT WITH 141,051, HYUNDAI WARRANTY BECOUSE ENGINE SIEZURE IS 150,000, ITS STILL SITTING AT HYUNDAI WAITING FOR GWC TO SAY GO AHEAD ,HE KEEPS TELLING ME THEY WILL LET ME KNOW TOMAROW,I HAVE NO CAR, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

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