NHTSA Complaint #11688433 — 2023 CHRYSLER PACIFICA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11688433
Vehicle 2023 CHRYSLER PACIFICA
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

On August 2, while traveling about 75 MPH, the check engine light came on along with the warning "Stop Safely – Vehicle Will Shut Off Soon". The vehicle started immediately losing power. We were driving in the fast lane in traffic so pulling over was difficult and dangerous. After we were to the side of the road, we turned the van off. After 10 minutes or so, we continued on and pulled over at a rest stop. We have an OBD2 and checked the codes. At first, there were no codes even though the check engine light was on. After checking a few times, there were 2 codes. They were P1C65 PD and P0A43. I took the van into the dealership on August 4. They saw one of the codes saved. On August 7 the dealership preformed a software update. They were not able to reproduce the issue. Today, September 19, while driving, the check engine light came on with the warning "Stop Safely – Vehicle Will Shut Off Soon". The vehicle again started immediately losing power. This time it happened when traveling about 45 MPH.

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