NHTSA Complaint #11688381 — 2021 VOLKSWAGEN ATLAS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11688381 |
| Vehicle | 2021 VOLKSWAGEN ATLAS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The car began revving at lights when I was in drive and stopped at red lights. The normal at rest rev is 0.75 however I have seen it as high as 1.5 and had to put the car into park to reset the acceleration. This had been consistently happening over the past month. The first visit to the dealer, I needed a new battery... that didn't fix the issue. The tech said that after the battery was replaced that the scan showed no error codes. The only codes before the battery replacement were low voltage indicators throughout the car. The next day the same issue happened again. The second scam showed no faults however I asked them to clean the throttle body (which they never suggested) and they did. They said that they recalibrated the new clean throttle body measurement to the computer. For the following 10 days, when I stopped at a light, the tachometer was perfectly stable at 0.75 and there was no "jumping" around like before. Until this day, the acceleration happened at a "stop". However on day 11 after the throttle cleaning, I was SLOWING DOWN to approach a red light and the tachometer revved to 3.0 and I needed to stop immediately and throw it into park. This is so dangerous. I may cause an accident by either lurching forward or needing to hit the breaks to stop the acceleration. There are no error or warning lights that show on the dashboard!!! After the battery was changed, the dealership said they had someone drive it for 10 miles to recreate the issue but found none yet it started up the next day. GROK has been helpful. It suggested first the throttle cleaning which did help, and three other repairs. I'm planning to pay a shop that deals with German cars specifically to scan and evaluate. The car has 43,000 miles on it. This is a testament to German engineering? No longer. I have never seen this in any other of my vehicles. All three uploads failed even though I got them to the most minimum of info.
Related Complaints for the 2021 VOLKSWAGEN ATLAS
Other POWER TRAIN Complaints
#11704243
The Bevel Box was broken due to a defect CV axle. The axle pushed out of the bevel box and separated at the cab joint.
#11680725
Vehicle often stalls at stops, been doing a lot of research and a lot of people have the same issue all over forums w...
#11653990
There is an error with the start-stop feature and it causes my car to stall while driving it. This is very dangerous ...
#11621632
I have had issue after issue with this car ever since I got it. Within the first year of my lease, my car was at the ...
#11611715
In May I brought the vehicle to the dealership because the vehicle was turning off at low speeds (exiting a parking l...
Recent Complaints for the 2021 VOLKSWAGEN ATLAS
#11718437
EXTERIOR LIGHTING
Daytime running light on passenger side has failed. Repair is complex and estimated at a minimum of $1200 for a part...
#11715841
ELECTRICAL SYSTEM
SOS light is on and my VW will not connect to my VW app. The call module has failed. Yes, I paid to get a diagnostic ...
#11714335
AIR BAGS
Vehicle went in for service on the airbags. The dealer has been sent the incorrect OEM part 5 times from Volkswagen p...
#11714321
UNKNOWN OR OTHER
The hood release latch fails during normal operations rendering the engine compartment inaccessible and constituting ...
#11713898
EXTERIOR LIGHTING
LED Headlight and DRL burned out and bulbs cannot be replaced, the entire headlight assembly needs to be replaced cos...