NHTSA Complaint #11688169 — 2020 FORD F-250
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11688169 |
| Vehicle | 2020 FORD F-250 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AL |
Consumer Description
My 2020 Ford F-250 King Ranch with a 6.7L V8 Turbo Diesel engine experienced severe engine failure while I was driving. The engine was completely destroyed and had to be replaced. My warranty company paid to install a new engine into the truck, but did not pay to have the remaining components fixed that were directly damaged by the engine failure. There was severe damage done to the fuel pump, DEF system, and wiring harnesses that caused the truck to be permanently into a mode called "LIMP Mode" which electronically governs the truck to 50 MPH. There was and still is an unresolved recall on the truck. The recall is as follows: #24S78 POWERTRAIN CONTROL MODULE SOFTWARE UPDATE BIODIESEL DEPOSIT ACCUMULATION. The NHTSA number is: NHTSA: #24V957. There were absolutely zero (0) warning signs that alerted me that this was an issue before the engine failed. No alerts or warning lamps were illuminated on the truck before it failed. All i got was a letter in the mail stating that the engine could fail due to this components and that there is no known solution to fixing the problem. This issue caused my engine to fail while I was driving to work. There are issues with the truck still that were directly caused by this issue that the warranty will not cover INCLUDING this recalled component that has no available solution. I have a 2 month old son and a wife that rely on me having this truck. I have risked the safety of my family, and others on the roads, unknowingly by operating this truck on the roads. I am asking that Ford Motor Company be held Liable for all damages to my truck, and the repurchase of the truck for full price. This is unacceptable from a company as big as Ford Motor Company.
Related Complaints for the 2020 FORD F-250
Other POWER TRAIN Complaints
#11715515
Transmission had multiple internal failures with c,d,f clutch and intermediate clutch transmission pumping failing. T...
#11714005
2020 Ford F250 with 85,000 miles. We purchased new and all maintenance has been done on time and by Ford Service. Tra...
#11706235
Sometime sudden decrease of power , f250 truck rpm goes high while parking with engine on and now pitman arm broke of...
#11705754
Driving while pitman arm broke in half lost total control
#11698586
The transmission would hang up in 7th gear when stopping at red light, caution light or stop signs without warning. I...
Recent Complaints for the 2020 FORD F-250
#11718728
FUEL/PROPULSION SYSTEM
The fuel tank is leaking fuel from the top where hose connects, it is cracked where the hose barb is connected to the...
#11718023
UNKNOWN OR OTHER
I was driving down the FM 112 in Lexington TX. The rear glass exploded. The center glass was not damaged just the gl...
#11717257
FUEL SYSTEM, DIESEL
The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the check engine a...
#11717279
FUEL/PROPULSION SYSTEM
NHTSA Complaint Text (Copy/Paste) Vehicle: 2020 Ford F-250 Super Duty 6.7L Power Stroke Recall: 24S78 – Powertrain Co...
#11717342
FUEL/PROPULSION SYSTEM
My cp4 fuel pump failed on my 2020 ford f250 and died while towing my 7000lb trailer for my business and had to get t...