NHTSA Complaint #11688130 — 2017 CHEVROLET VOLT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11688130
Vehicle 2017 CHEVROLET VOLT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

My 2017 Chevrolet Volt is experiencing "a malfunction involving the battery energy control module (BECM)" as diagnosed by the Davis-Moore dealership. This failure of the BECM has now caused "a reduced power mode, a no start condition, or a no charge condition". The car currently does not start or charge. My vehicle has be diagnosed as needing a BECM replacement at a Chevrolet dealership. The vehicle is currently inoperable as it will not charge, it will not engage the electric drive mode, and it will not engage the range extender (engine). The car does not start. GM is showing that there is no active recall or special warranty for my vehicle, however, I believe special warranty N23243268 should apply.

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