NHTSA Complaint #11688116 — 2018 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11688116
Vehicle 2018 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

there is a know design defect in the cam phaser on the 3.5L EB motors. Ford knows this exists. They have since redesigned the Phasor system to correct this defect. This isn't wear, or use related. It is completely a byproduct of a defective design. The issue is that the repair costs over $7,000, none of which Ford will cover. IT is a known design problem. It is not due to wear, or accident, it is simply an engineering problem. Ford should be required to at least partially compensate owners for this known problem. My motor has less than 50,000 miles on it, and I just spent $7400 getting it repaired. That's about half the cost of a crate motor. It is simply not right for ford to sell a motor with defective compmonents, and expect the owners to pay for their design problems.

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