NHTSA Complaint #11687999 — 2017 NISSAN ROGUE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11687999
Vehicle 2017 NISSAN ROGUE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My rear hatch door will not open manually or automatically due to torrential downpour that leaked into the rear hatch door while fully closed and locked. That rain water made its way into the electrical component causing the door to no longer operate or even open. The dealership is aware of the issue with several other vehicles of the same year make and model and have not put a recall out to fix the issue. So here I am, reporting the issue to you now in hopes to get a recall put out there so myself and other 2017 Nissan rogue owners can have the issue resolved. For the record, we have my car serviced every 5,000 miles so there were plenty of opportunities for the dealership to make us aware that there was the 1st issue on this car back in 2021, but they did not tell us or even ask if they could fix a known issue.

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