NHTSA Complaint #11687655 — 2017 HONDA PILOT

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11687655
Vehicle 2017 HONDA PILOT
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

Honda has a 2 TSBs for all Pilots on all VINs having a transmission juddering issue. They are making us pay out of pocket for a known issue on all 2017 VINs. I was quoted a minimum of $700 due to the labor involved. We, as customers, shouldn't have to pay for a known issue with all VINs of 2017 Honda Pilots. It caused issues with cruise control and keeping speed on the road especially uphill. Sometimes it will shift extremely hard. It happens at all speeds when partially on the accelerator. It has been reproduced at Honda dealerships but they will not fix it unless the vehicle produces a code. I fear driving this in the wintertime with the pulsating accelerations possibly causing me to slide. It is unknown if the manufacturer has looked at this actual park on this vehicle.But they do know about it on all 2017 Honda Pilots. There is no warning prior to failure and it appeared over a year ago.

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