NHTSA Complaint #11687393 — 2024 CHEVROLET SILVERADO 1500

Engine was making noise and ultimately stopped responding when I would push the gas, leaving me stranded on the side of the road. Luckily, I was able to get the vehicle off the road in time to not cause an accident. The vehicle could have stalled and seized up in the middle of the highway. This problem has been confirmed by the dealer in the attached work order invoices. It has not been inspected by anyone other than the Mountain Chevrolet dealership, to my knowledge. The dealership has the vehicle running again, but is not able to confirm if the 'new' engine in my vehicle is the one address the recall issue, reference number N252494000. Additionally, this vehicle broke down again two months later for a related issue per the additional service invoice attached. For all of these, GM has not been willing to pay for the full value of the rentals for each service, totaling over 60 days without my vehicle. I've requested this through the GM Customer Care to no avail. I would also like to receive confirmation that the 'repaired' engine in my vehicle resolves this open recall concern. I've been stranded on the side of the road twice now with this newer vehicle and would love some assurance from them. At a minimum I want GM to pay for the full value of the rental cars. For the record, I also requested GM buy-back the vehicle which they have rejected my request. Any help you can provide is appreciated. Thank you.