NHTSA Complaint #11687295 — 2025 RAM 1500

The contact owns a 2025 Ram 1500. The contact stated that the check engine warning light was illuminated at start-up. The contact stated that the following day, the vehicle was taken to a dealer and was diagnosed with several cylinder misfires. An unknown repair was performed; however, the check engine warning light returned the following day. The vehicle was taken back to the dealer, and the contact was informed that there was a misfire in cylinder#2. The contact was informed that the mechanic had replaced the spark plugs and ignition coil in cylinder#2 and cleaned the fuel injector; however, the check engine warning light remained. The contact was initially informed that further diagnostic tests needed to be performed and that a loaner vehicle could not be provided. Approximately 30 minutes after the loaner vehicle request was denied, the contact was informed that the vehicle had been repaired, and the vehicle was returned to the contact. The following day, upon starting the vehicle, there was gasoline pouring from the engine. The dealer was notified of the failure, and the contact was given a number to have the vehicle towed to the dealer. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was towed back to the dealer and remained with the dealer. The vehicle was not repaired. The failure mileage was approximately 1,200.