NHTSA Complaint #11686964 — 2021 FORD F-150

My truck will not update its internal software that controls everything from windows to ABS braking system. My truck has numerous pending updates, verified by my dealer and FMCO update section, that are not being sent to my truck. The updates are there for a reason, to improve and to prevent issues. I asked my dealer to do them, they said it would cost $1500 to do it since they would not install over the air as they should. I contacted Ford on 9/12/25 and they refused to assist by either paying the dealer and or by using my Ford ESP warranty. My safety is at risk because these updates address transmission issues, braking issues, electical issues etc all that could fail and cause an accident. Add these failure to update with the exisisting fuel pump problem and the truck is a serious problem . I am told by Ford that my updates are "stuck" and that there is nothing that they can assist with and I must take to a dealer and pay for the updates that others get for free. But, should there ever be a "recall" for my trucks failure to update, I can apply for a refund. I have about 12 different updates that will not download to my truck. In the history of the truck, this is not the first time it would not download updates. Shortly after it was built it was taken to Ford and a "forced update for the Bluecruise technology" had to be done. Critical software updates to the trucks main computer that do not initiate is not acceptable and a danger to this truck! Thank You!