NHTSA Complaint #11709676 — 2021 FORD F-150

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11709676
Vehicle 2021 FORD F-150
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My Rear axle bolt broke in early October. It has now been over 3 months and I have zero update on when my recall will be addressed. I have a rental, but this is beyond the fair and reasonable time frame to repair a recall. The Service center can provide zero update or status of when this will be resolve. I'm making 4 payment on a vehicle that I don't have. What other recourses do we have. Can manufacturers just take months on end to repair when customer are without their personal or work vehicles?

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