NHTSA Complaint #11686908 — 2020 INFINITI QX50
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11686908 |
| Vehicle | 2020 INFINITI QX50 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I experienced loss of power while on the interstate and at that time I was unaware of what the issue was until I received a Recall regarding the engine. I often have my grandson [XXX]) who sits in the back seat of my 2020 QX/50. I went into the Infiniti of South of Atlanta, Union City, Georgia 30291 and I was informed by my Service Representative (Mrs. Dyamond Cobb) on September 12, 2025 @ 11:00 a.m. that this Recall has been suspended. I was given info to reach out to Infiniti Consumer Affairs Department and also to submit through on line a complaint to www.safercar.gov and I am submitting this info on line as a means to document that I am having serious concerns. I am making payments on a vehicle that could cost me and my family our life! In addition, the dealership is definitely NOT ACTING ON BEHALF OF THE CUSTOMER WHATSOEVER! I will SUE should this vehicle loose power in the stream of ongoing traffic or on the interstate, this is my only vehicle and no one is willing to assist with repairs KNOWING THERE IS AN ENGINE ISSUE and a bearing failure may cause a break in the engine block allowing hot oil to be discharged increasing the risk of an ENGINE FIRE! This is a SERIOUS SITUATION and I SHOULD NOT BE FORCED TO DRIVE AN UNSAFE VEHICLE THAT I CURRENTLY MAKE PAYMENTS ON!!!! LAW SUIT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2020 INFINITI QX50
Other ENGINE Complaints
#11719065
I am a [XXX] woman who purchased my first vehicle on December 6, 2024, with 43,000 miles. I have driven fewer than 2...
#11715564
RECIEVE 5 RECALL NOTICE BUT DEALER WILL NOT LOOK INTO THE RECALL. DEALER IS INFINITI OF FIFE IN TACOMA WASHINGTON. MY...
#11714907
VEHICLE : IMNFINITI QX50 YEAR: 2020 LOCATION : PUERTO RICO My Infiniti QX50 has an active engine recall by VIN In...
#11711895
Received safety recall August 22, 2025. Still no remedy or communication. Recall data was refreshed January 19, 2026 ...
#11710207
I received notification from Infiniti there was a recall for engines failing in the model I drive. I promptly took m...
Recent Complaints for the 2020 INFINITI QX50
#11719065
POWER TRAIN
I am a [XXX] woman who purchased my first vehicle on December 6, 2024, with 43,000 miles. I have driven fewer than 2...
#11715926
ENGINE AND ENGINE COOLING
The contact owns a 2020 Infiniti QX50. The contact stated that the vehicle was repaired under NHTSA Campaign: 25V4370...
#11715561
ENGINE AND ENGINE COOLING
The contact owns a 2020 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine ...
#11710323
ENGINE AND ENGINE COOLING
The contact owns a 2020 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 ( Engine...
#11701393
ENGINE AND ENGINE COOLING
The contact owns a 2020 Infiniti QX50. The contact stated that while driving at undisclosed speeds, the vehicle faile...