NHTSA Complaint #11686761 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11686761
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	March 8, 2022
Date Filed	September 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The electric power steering failed on my vehicle in 2022 while 12 hours from home. Had to drive 12 hours with no power steering. Some year models from the 2013 have been included in the recall but my Vin # was not so I had to pay out of pocket to have mine fixed. It went out again in 2023 and was fixed by a Ford dealer once again out of my pocket. The backup camera will constantly go out and reveal a contact dealer message. I have backed in to a pull behind trailer and edge of me barn before because the camera went out while backing up.

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