NHTSA Complaint #11686480 — 2021 FORD ESCAPE

On 8/18/2025, the transmission on my vehicle failed. I was only going about 35 mph when the entire vehicle went into chaos. Prior to this, no lights were on that indicated that I had a major problem. My car shut down in the middle of a busy road and I was able to get it to roll to a nearby parking lot. I have seen hundreds of people complain online and on forums about 2020-2021 Ford Eacapes having transmission issues. I had my vehicle towed to the dealership and they were able to confirm that it was the transmission. The powertrain warranty is covering the repair, but I have to pay about $1000 out of pocket. Ford needs to be made aware of their faulty transmissions. I have never, in my life, purchased a vehicle brand new (0 miles) and had to make such a repair before my vehicle even has 100K miles on it. I am highly disappointed and I regret buying it. Luckily, I was the only one in the car when it shut down because it could have been really bad. Cars were swerving around me and I was extremely afraid.