NHTSA Complaint #11715274 — 2021 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11715274
Vehicle	2021 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	January 14, 2026
Date Filed	February 3, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Sunroof cover has detached. When uncovering sunroof, panel droops and blocks rear window. This happened while driving and can pose a serious safety hazard. Component has been inspected by dealership and diagnostics include taking entire top panel apart which is quoted at 2.5k. This is a recurring problem with Ford Escape vehicles. There was no warning that this was broken, I realized while driving that it had become detached when I tried to open the sunroof and it blocked my rear window and fell on my kids sitting in the back seat.

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#11672736 — July 11, 2025 — Drivers door popping noise when opening and closing the door, not closing properly, window not being able to roll up ...

#11666929 — June 14, 2025 — The door check bracket is broken

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