NHTSA Complaint #11686008 — 2018 TOYOTA C-HR

I have a 2018 Toyota C-HR. I fully paid it off several years ago. I’ve noticed a low whirring noise a few times and after maintenance checks they’ve gone away. It started probably around 45/50k miles but around 80k the noise gradually got louder. At my 90k inspection Toyota told me that the noise what coming from my transmission and they didn’t want to complete the transmission flush due to the issue. They said I needed to replace the transmission and it would cost roughly $10k. The service provider said he could refer me to an auto body shop down the street but it would still be between $6-8k for a used transmission. He also told me my car is still drivable but he recommended I get it replaced as soon as possible. I paid the car off fully trusting Toyota’s reliability. I’m not even at 100k miles and the car is failing me.