NHTSA Complaint #11685846 — 2020 FORD ESCAPE

Have reported this incident before but we now know what caused the issue. Sunroof on the vehicle malfunctioned causing horrendous loud noise along with inability to retract or open the cover. A large heavy peice was then found sliding around between the cover and the sunroof itself. The peice was in fact the sunrood shade molding design between the front and back sunroof at the top of the car. The peice is quiet weighty so had the cover not been closed could have easily fallen on passengers. From service department that had to basically rebuild my whole sunroof, that peice is only held up by two adhesives, no screws or bolts. Here in the south it gets hot so anything with adhesives will melt and its surprising that there havent been more incidences. Quick Google search will show this is alot more common that I even realized. Sunroof has been fixed but at the cost $3600 and now have a complete bear spot where that molding should be. I will not replace it as I cannot risk it falling again and this time falling on someone in my back seats. I have included the diagrams from the manufacturer and can see how its only held by 2 square adhesives. Image of the car isnt my ford escape (mines having more seevice done) but can see how it sits right over back seat passengers and again this one is also missing the shade molding due to failed adhesives.