NHTSA Complaint #11685839 — 2019 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11685839
Vehicle	2019 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	September 8, 2025
Date Filed	September 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Adding to NHTSA Safety Issue ID # 11685509. The car was taken back to the dealership on 9/8/2025 and the maintenance department was showed were the Junction box that controls a lot of safety features could be the issue and why normal diagnostics tools used could not isolated the issue to it. Online research shows that this Junction box is a common issue and an undiagnosed issue with major safety issues. Actually the maintenance department had no clue as to were it was even located on a 2019 KIA Sonata. Please look into this issue. I am having mine replaced but it will take a week to do it. It maybe because of the unavailability because of quality fixing the issue.

Related Complaints for the 2019 KIA SORENTO

Other ELECTRICAL SYSTEM Complaints

#11705499 — December 17, 2025 — On December 16, 2025 at approximately 0830 hrs. EST my wife attempted to start the above vehicle. There was an "odd" ...

#11667820 — June 18, 2025 — Upon starting my vehicle after going to the grocery store, the ABS, ESC, Check Forward Collision-Avoidance Assist Sys...

#11634492 — January 6, 2025 — I received a safety recall letter from Kia America July 2023 and Dec 2024 and called Jerry Seiner Kia Salt Lake City ...

#11628145 — December 1, 2024 — My car has been in recall with Kia motors and nothing has been changed or done

#11623788 — November 6, 2024 — This morning my 2019 Kia Sorento lost power all while driving on a busy highway going 70 miles per hour. When this oc...

Recent Complaints for the 2019 KIA SORENTO

#11718973 — FUEL/PROPULSION SYSTEM — February 18, 2026 — Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...

#11718973 — LANE DEPARTURE: ASSIST — February 18, 2026 — Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...

#11718973 — POWER TRAIN — February 18, 2026 — Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set h...

#11718415 — UNKNOWN OR OTHER — February 17, 2026 — Shifter stuck in park

#11718382 — ENGINE — February 16, 2026 — On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, t...