NHTSA Complaint #11667820 — 2019 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11667820
Vehicle	2019 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	April 5, 2025
Date Filed	June 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Upon starting my vehicle after going to the grocery store, the ABS, ESC, Check Forward Collision-Avoidance Assist System, and Auto Hold warning lights illuminated. The cruise control was then inadvertently deactivated. When vehicle is started the Check Forward Collision error comes on. After a few months when entering the freeway and accelerating I received an error regarding unknown engine issue. Took vehicle to Kia dealership and was who diagnosed that the hydraulic electronic control unit (HECU) needed to be replaced. Manufacturer being notified, vehicle not repaired at dealer due to cost.

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