NHTSA Complaint #11623788 — 2019 KIA SORENTO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11623788 |
| Vehicle | 2019 KIA SORENTO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
This morning my 2019 Kia Sorento lost power all while driving on a busy highway going 70 miles per hour. When this occured the battery light flashed twice and then the instrument cluster had all warning lights. Then the cluster started flashing and the infotainment center lost power. I lost power steering and brakes. This is not the first time this has happened and I am extremely upset. I drove to the nearest dealership because it was the next exit off of the highway. The engine was running but nothing else was working. The dealership could not get it out of park after I arrived and then it would not start. This same issue occured in 2023 and the dealer had it for over 90 days. They claimed everything was fixed and multiple things were not resolved. My cluster has sparatically flashed since 15k miles and this is ridiculous. Kia will not honor warranty or admit that this is a lemon.
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