NHTSA Complaint #11685523 — 2021 JEEP GRAND CHEROKEE L

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11685523
Vehicle	2021 JEEP GRAND CHEROKEE L
Component	ELECTRICAL SYSTEM
Date of Incident	September 3, 2025
Date Filed	September 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

One day, I tried to start my vehicle using the push start button, and it fell off into a hole. There were no indications or warning signs that the button was loose or needed to be replaced. When I took my vehicle to the dealership where I originally purchased it for routine maintenance, they never mentioned that the button had worn out. If it were an emergency situation where I had to turn the vehicle off and the button had randomly fallen off, there would be no other way to turn the vehicle off or on.

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